Frequently Asked Questions

In our frequently asked questions page we answer some of the most asked questions to us. In this guide we try and answer these queries that you ask us. If yours isn't here please call us, email or text us as the only stupid question is the one you don't ask us!

Why does Cumbria Tech ask for my PIN or ID before repair?
Providing your pin/passcode before the repair is completely up to you!
We advise everyone to provide this information as our technicians need to verify that the device is in full working order before you collect it!
They undergo a series of tests that include touch sensitivity and camera. At no time they would access your personal information or intrude on your privacy. You can view our privacy policy